Here’s the fine print from their website:
Rate term refinance for conforming-jumbo: 0.5% to fee
Credit scores 700-719: 0.5% to fee
A 1% add to fee generally equals a 0.25% increase to interest rate. A static web page isn’t going to spell this out for you.
Accurately quoting rates requires knowing the credit scores of all borrowers, loan amount, loan to value/equity…just for starters. Even when I post rates here at Mortgage Porter, I’m careful to provide as much detail as possible so consumers can tell if they’re close to that pricing criteria.
Nothing replaces a live Mortgage Professional (assuming they’re provided all the necesesary criteria) for an accurate rate quote.
Regarding closing costs for a refinance, they’re pretty close to what you pay for a mortgage when you purchase your home. You can have the mortgage priced with or without points and all you can opt for “no closing costs”. Just know that if you’re doing a “no closing cost” refi, it’s priced in the rate.