It’s nice to be appreciated and to be Queen!

Bobbi and Michael are long time clients of mine.  I’ve helped them and their family members with refinance and purchase transactions over the years.  A couple months ago they wanted to buy a new home contingent and they were not able to sell at this time…they may try again later.   I was pleasantly surprised that they sent me a customized (yep, they designed the gift card to look like me!) Starbucks gift card.   Their handwritten note reads:

Rhonda –

Just wanted to say thank you for all the gfe’s [good faith estimates] and emails as we tried to sell our house!  I wanted you to know that we appreciate all the time and what you do for us!

Mike and Bobbi

Inside the customized card:

Thank you for all your help – you go above and beyond – climbing any mountain necessary!  You are truly the Queen of the Mortgage Industry!

Pretty sweet, huh!   I am really fortunate to work with such nice people who value my efforts and advice.   Mortgage Professionals are not always paid for the hours they’ve put into a transaction and that’s part of the territory.   Recent legislation passed by the State of Washington will allow Loan Originators to charge a consulting fee.   I always appreciate kind thoughts and words from clients…you can’t put a dollar value on that.