Testimonials from Rhonda’s Clients

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“Rhonda and her entire team helped to make our refinance quick and painless and I would recommend them to anyone seeking any kind of loan. Whenever we had a question Rhonda was there to answer – often within minutes. Two notable encounters included a response at about 10pm and another during her vacation!

Besides keeping us posted on options and mandatory details such as signatures and other time-sensitive documentation, Rhonda also explained the complexities of the mortgage world in easy to follow steps and with careful attention to detail and tons of patience. One of our favorite features – I think this is when we started calling her a rock star – was when several options were sent to us with audio/video explanations of what it all meant! That was cool!

Anyway, our loan closed on time – despite the fact that it happened over Christmas and with us 500 miles away in Southern Oregon.

If you are looking for a team you can trust with such a life changing event like a real estate transaction, Rhonda Porter and her A-Team at Mortgage Masters are the best!”   ~ Jon D and Heather S – Bellingham

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“Rhonda and the whole crew at Mortgage Master were fantastic.

Going through the loan process these days can be tedious, especially if you own your own business.  I talked to a few other lenders when I was going to through the pre-approval process, but since I was self employed, I got the feeling that these brokers really didn’t want to go through the process of scrutinizing my business tax returns, or simply didn’t know how to.  Luckily, I stumbled upon an online review stating that Rhonda and Marilyn at Mortgage Master were very good at dealing with people who are self employed.  From beginning to end, I received personalized service.  They were very thorough in going through the ins-and-outs of my business.  In the end, I don’t think any other lender would have put forth the effort to complete my file, and I certainly don’t think it wouldn’t have been with the same level of service as Mortgage Master.  Everyone that worked with me at Mortgage Master was highly professional and knowledgeable, yet down to earth and easy to work with.

If you are self employed, or you are just looking to get a loan from a company that values personalized service that other big banks or lending institutions can’t offer (or don’t want to), I highly suggest you give Rhonda a call.”

~ Brock C. in Bellevue

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“Thanks to Rhonda and her team, we were able to get our refinance under the HARP program approved.  I searched for over 2 years to find a broker or lender that would help us refinance a property that’s “under water”.  No lender would do it, not even our current mortgage lender who has our history which is perfect; no late payments, excellent credit score, employed, etc.

I saw reviews about Rhonda and decided to email her.  I had low expectations in terms of response, but surprisingly, she responded within an hour.  She got on the case right away and helped us through the process.  Rhonda is responsive even when there’s no status update on the application, but she would always reply to my emails stating so.

I would definitely recommend her to my family and friends. I look forward to working with her again soon!” ~ June in Maple Valley

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“This is the third refi. (no-cost) through Rhonda (MortgageMaster) and she delivered EXACTLY what was promised.  The process was  flawless and the loan closed with absolutely no issues whatsoever.  Rhonda was very professional, responded immediately, provided extremely competitive rates and acted with the highest level of integrity.  And that is coming from a veteran refi’er (having refinanced over 12 times in my lifetime).”  ~ Steve in Sammamish

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“I discovered Rhonda Porter through her Web presence, The Mortgate Porter. She provided detailed information and analysis on this site. It indicated, to me, that she is very professional and wants the consumer to be informed. This was the catalyst for contacting her for refinancing our FHA mortgage.

Due to complications of my own causing it took two years to successfully obtain a refinance. Through this time Rhonda was patient and understanding. She provided alternative financing choices that allowed me to select the one best suited to my needs. Essentially she walked me and my wife through the process.

This May we concluded the refinancing process and now have a mortgage payment that is substantially lower than what we were previously paying.

To anyone who is interested in refinancing, or for that matter, dealing with anything to do with mortgages I unhesitatingly recommend Rhonda Porter. Don’t waste time with those enless targeted mailings from mortgage companies that come through the mail. Rhonda lives here in our community, is trustworthy and will get the job done. She’s there for you.”  ~ David and Micha in West Seattle

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“Thank you so much for helping us during our refi. I greatly appreciate all the work you went through and will recommend you to other friends and family looking to refi”. ~ Mark and Melissa in Ballard

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“I had the fortunate opportunity to work with Rhonda on a very complex Purchase and a Refinance. She was incredibly thorough, knowledgeable and efficient. There is no other lender who would have been able to process these loans at the speed that Rhonda was able to. In addition, our rates and fees were fantastic as well! We will use her again in the future.” ~ Heather in Maple Valley

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“Rhonda did an amazing job for me and worked closely with my agent to make everything happen on time. She always took time to answer my questions and I had plenty as I was not familiar with the process. I know she put in a lot of extra time and effort to help make things run so smoothly on my end. I appreciate her hard work and professionalism.”   ~ Darrell in Snohomish  

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“Greatly appreciated Rhonda’s willingness to answer questions and help me understand the process. This was a great experience!”  Kevin in Olympia

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“My refi was too easy! Great rate, My fee’s came in below the good faith estimate, They came to my house to sign. What a smooth easy transaction. Thank you, Rhonda!”  ~ Charles in Auburn

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“Rhonda is a great broker. She was diligent, professional and always followed up every question I had. She also puts together these little video snippits of all her rate quotes or forms that provide good background and helped me understand the fee and rate structures. I got a great rate and we closed early.”  ~ Brian in Seattle

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“Rhonda was always responsive, and so smart – she taught us about our options and made the process easy! Thank you so much for helping us to get our dream home! Your service was impeccable and we will recommend you to our friends.”  ~ David and Mandie of Magnolia

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Rhonda was always available and answered all of our questions.. it was a great experience and Rhonda was fantastic. Thank you again for everything.” ~ Chris and Jenn of Seattle

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“Another big thanks to you and your team – everything went like you said it would. I kept saying “I’ll believe it when it’s done” and kept waiting for issues with the bank but you did a great job anticipating what we needed to do and everything went smoothly.” ~ John and Michelle of Seattle (HARP 2.0 refi)

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“It was not possible for me get a purchase loan without Rhonda, given my situation of paying alimony for longer than 10 months. After a web search, I found her website which is the only lender able to provide a FHA loan with the alimony as the income deduction rather than debt. Amazingly she is located in WA and can only serve WA loans … She is also very good in other aspects in the closing process. For example, she was able to meet the original closing date which is 3 weeks after I decided to use her service. In another occasion where she had to send me the documents to sign, she had her husband personally delivered the docs to where I work so that it can avoid me a trip to her office which is about 40 minutes of driving.” ~ Redfin Sammamish Home Buyer 

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Rhonda, we have suddenly become very busy with the new house! But we don’t want to let too much time go by without thanking you for all of your guideance throughout the past year as we searched for our home. It was truly a pleasure to work with you! We have and will continue to speak highly of you to anyone we know who is looking for a loan originator and direct them to your incredibly helpful website. We do hope that we run into each other now that we are in the neighborhood. We wish you all the best!”  ~ Joey and Chelle of West Seattle

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“Rhonda was fantastic. She answered all of our emails or phone calls very quickly–usually within minutes, always within an hour (even on weekends, evenings, holidays)! In addition to being highly responsive, she our paperwork processed very quickly and always answered our questions clearly. We couldn’t ask for more!” ~ Redfin Seattle Home Buyer

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“Rhonda and Team, I can’t thank you enough for the excellent service provided to Mike and Mary. Wow, a signing at Sharps Roaster, that will go down as a new chapter in going above and beyond in customer service”. Thank you! Hope to work with you again real soon!” ~ Shannon of Findwell Realty

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“Rhonda Porter is the real deal.

As I write this I am sitting on the beach. I include this to illustrate how stressful our home-buying experience was. So much so that we needed a vacation.

It started in January and ended in August. The loan process was a nightmare – it was like a having a second job. All night long I would scan documents, sign disclosures, print bank statements, and gather tax returns. This went on for months. If you haven’t been living under a rock for the past few years you’ll have heard that the lending climate is tough. Add self-employment to the mix and you have the perfect storm.

We tried and failed with six other loan officers before we found Rhonda. It always started out so promising, but inevitably the deal would fall apart in underwriting. Reaching my boiling point I turned to Yelp, found Rhonda and emailed her. “Should be no problem,” she said. Yeah, that’s now the seventh time I’ve heard that, I thought.

Rhonda and her team packaged up our loan and tried to send it up to US Bank. And of course, it fell apart in underwriting. After thoroughly chewing out USB up and down their organization Rhonda and Marilyn quickly switched gears and chose to fund it in-house. And here is where we separate the wheat from the chaff.  Most originators package loans and sell them upstream to some bigger bank, and those banks have investors, and those investors have underwriting guidelines that are totally inflexible. So if for some reason you can’t check one of the boxes then your loan won’t get funded. But Rhonda and Marilyn have their own money as well, and if they want they can just underwrite the loan in-house. So now you’re dealing with 3 people, not a bureaucratic, shadowy banking machine with seemingly arbitrary and stupid guidelines. And when you’re talking about what is probably the biggest purchase you’ll ever make, cutting through the BS and getting someone with a brain on the phone sure is nice.

Rhonda got it done, just like she said she would. In the end it almost didn’t feel real – I kept waiting for the escrow officer to come in and tell me I needed to get one more form or whatever. But it was real, it did happen, and we love our new home.

Thanks Rhonda”   ~ Peter T of Edmonds via Yelp.

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“I wouldn’t have thought that I could have done three different mortgage refinance transactions with a mortgage originator without actually speaking to them in person or by phone but I was able to with Rhonda.  She has been unbelievably responsive to e-mail, often replying to questions within minutes, even after hours and weekends. The video review of the Good Faith Estimate was also a very nice touch and a good use of technology – it was helpful to be able to go back and view this again at a later time.  After several attempts at refinancing directly through a large bank, where any kind of communication was so slow and frustrating, working with Rhonda was a breeze in comparison.

With two of the transactions, Rhonda was able to renegotiate and lower the lending rate by 0.25% prior to closing with no cost to me.  And the best thing of all is that even with all the underwriting requirements changing by the minute, all of the loans were approved and funded – and that’s saying a lot these days.  I would recommend Rhonda and her team as I believe they are honest, efficient, and great to work with.” ~ D.K. of Seattle via Yelp filtered review

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“I had been living abroad and knew that Seattle would be my next US destination so I started periodically perusing the Internet for mortgage deals in Seattle about 1 year ago. I happened upon Rhonda’s site and shot her note asking a few questions to which she promptly responded.  After a so-so experience last summer with a local bank that has a mortgage partnership with my company I decided to restart the process this spring and sought out Rhonda.  Though I have purchased homes in 5 different states, Washington State is quite different from anything I’ve experienced thus far. I was fortunate to have had Rhonda as a guide. The seller and title company designated for closing made a lot of mistakes that , much to my dismay, delayed closing by 3 days. Rhonda and her company called the corporate headquarters and made the closing happen. Even the buyer I am a fan of Rhonda and will recommend her to any of my colleagues looking to buy or refinance a home in Seattle.” ~ C.C. of Seattle via Yelp

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“Rhonda, I really appreciated your calm and cool headiness during the refinance of my mortgage.  It was a pleasure to work with you again.  I will definitely recommend you to others”.  ~ Louise D. of Covington (returning client)

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“Rhonda, thank  you so much for making our dream come true!  You were so supportive and on top of everything.  We love our home and we have you to thank.  Please know that we will be sure to pass your information along to anyone we know who is looking to buy and if we need additional mortgage services, we’ll be back. ~Brandon and Rachel T. of Kirkland 

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“Rhonda Porter and her team were invaluable in our home buying process.   The home we purchased was a short sale and despite the obstacles the banks put in our way, Rhonda stuck through with us the whole way.   Also, due to the extreme delay in our home buying project a lot of extraordinary problems arose during the experience.  The flexibility that Rhonda displayed went far beyond the standard customer service that anyone has a reasonable expectation of receiving.  We can’t say enough good things about them.” ~ Tyler A. of Bellevue via Yelp (filtered review)

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“One year before being referred to Rhonda, we refinanced with a company out of state.  It was a true nightmare.  We lost a lot of money and we were basically lied to.  Needless to say, we were very gun-shy of mortgage people.  We were so pleasantly surprised when we started working with Rhonda.  She treated us with respect and honesty; we knew what was happening every step along the way.  When I needed answers to questions, and I had a lot of questions, she replied promptly and thoroughly.  There were no surprises at closing and it was actually a short, smooth, very pleasant experience.  We were truly amazed at how quick and easy the whole refinance process was.  We are very grateful to Rhonda for her help, professionalism and caring manner towards us.  We will recommend Rhonda and Mortgage Masters to everyone we know and definitely use her for any future mortgage needs.”  ~ Chris S. of Buckley via Yelp (filtered review)

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“Rhonda quickly and efficiently provided us with rate quotes for our recent home refinance.  We had a complex case where we were looking at several possible types of loans and were also considering options on the purchase of a new house.  Rhonda took all that in stride and gave us the quick service we needed to ensure that we got the best possible terms on our home refinance.  She must have provided us with a half dozen quotes in a two day period as we shifted from loan type to loan type and from refinancing to buying and back to refinancing.  Also, she’s plugged into the best rates.  Other brokers we spoke with didn’t have access to the rates Rhonda had.  We will definitely be looking to Rhonda again when we finally do make the move to our dream house a few years down the line.”  ~ Chip C. of Seattle via Yelp (filtered review)

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“We have been homeowners for almost 30 years and have obtained many mortgages over the years.  We recently refinanced our home and the service Rhonda provided was the best ever!  She was communicative, thorough, efficient and extremely knowledgeable.  We highly recommend her to anyone seeking a home loan!”  ~ Sandi R. of Seattle via Yelp (filtered review)

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“My wife and I can’t thank you enough for your help throughout this entire process–we really appreciate you being able to understand our unique employment and income situation & provide a great home mortgage for us!  We’ll certainly refer you to everyone we know and will keep you in mind for any real estate investments we might be able to get down the road.  We’re heading over…to pick up the keys to our beautiful new home!  Again, thank you so much!  ~ Larry and Susan K. of Poulsbo

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“We had been involved with a bad bank we had found on LendingTree, and when the bank had ignored two closing dates, and the sellers were getting nervous, we had to come up with options. In the background, we had started working with Rhonda, and while nobody wants to be the backup-loan, Rhonda examined our entire file and thought it looked all right.

When we decided to fire the other bank, Rhonda absolutely came through for us, pulled together a mortgage and saved our house purchase with a speed that I think surprised everyone involved. And the loan contracts were clean, everything was just excellent.

Rhonda is a stand-up gal, honest, forthcoming, and she really pulled a miracle for us at the 11th hour. Our one big mistake was not going with her in the first place.” ~ Per H. of Sammamish

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“This was a difficult refinance which seemed hopeless at times but Rhonda never gave up.   She was always upfront and honest.   Excellent communication and service…I received almost immediate response any time I had a question.    Thank you!”  ~Nancy S. of Camano Island

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This was our first time buying a house.  Without Rhonda and her staff at Mortgage Master, I wouldn’t be writing this from the kitchen of my dream home… Every step of the way, Rhonda was there to answer anything. Thank you.”    ~John and Glenda C. of Federal Way

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“We got the keys and drank our first bottle of champagne at our new house last night.  Thank you so much for such a great job pushing our loan through on time.  Everyone was amazed that we were able to close so fast, and that was all you.  We’ll definitely be spreading the word.”       ~Jonathan and Heddi P. of Seattle

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“…I have to say that from buying our first home, getting married, remodeling, and all the stuff in between, having you help us with our mortgage was one of the most professional, efficient and pleasant experiences.”           ~Bob and Jen P. of Seattle

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“…You were wonderfully patient while I tried to figure out this process.  We are thrilled with the new house.”      ~Lois B. of Normandy Park

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“Thanks for everything you’ve done for us in helping us by our first home… we’ll pass your name on!”          ~James & Melanie K. (returning clients)
We couldn’t be happier with the outstanding service we received.   Thank you so much.  This was an extremely easy process…We really appreciate your service.”          ~James & Melanie K. (refi)

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“Thank you for facilitating the purchase of our first home.  Your patience, advise & competence have greatly been appreciated.”    ~Kara H. & James H. of Tacoma

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“I just wanted to let you know how thankful I am for all your hard work on our loan.  I know we were not the optimal borrowers, but you always had a smile & said “Don’t worry-we’ll get it done”.  You helped our dreams come true!”    ~Sarah O. of Seattle (repeat client) 

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“Thank you for all your efforts on my wife’s and my behalf on getting the lowest possible interest rate…also for the professionalism you have shown.  It was a pleasure to have been served so well by you.”               ~Rainer & Denise K.
“We chose Mortgage Master because of the great service we received when we bought our house back in November 2000…we trust your services so completely after our first experience.”                         ~Rainer & Denise K. of Federal Way ( refi)

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“I want to thank you for the exceptional service you gave me, it was seamless  and smooth.  I’ll make sure that I pass your name on to friends and colleagues who need mortgage services.”                   ~Phyllis S. of Burien (repeat client)

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“I appreciate the hard work Rhonda did for us.  It was nice to have her in our corner for our refi.  She made us feel relaxed.  Thanks again for all your help.”                              ~Mark & Kellene C. of Lake Tapps (repeat client)

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“I was always able to get answers & Rhonda always returned my calls…Rhonda is a Godsend.”            ~Rosemary B. of Auburn (repeat client)

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“Rhonda returned my calls promptly and was able to give me immediate information.  She was exceptional in “taking care of business”.  Every person I talked to at Mortgage Master was polite, helpful and responsive…exceptional service.”      ~Claudette B. of Federal Way

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“Good communication, professional attitude and knowledge…very efficient and helpful service… Thank you for all you did.”    ~Jim & Donna K. of Federal Way

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“Rhonda kept in close contact throughout our home buying process.   Rhonda was always available for consulting us.  We were really satisfied.  Great service!”     ~Chris & Tina S. of Federal Way (returning clients)

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“Rhonda kept us informed on everything that was happening…we like the informal but very courteous way we were treated.”  ~Ken & Clarice K. of Burien

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“Thank you for a job well done on assisting us buying our first home…you were the greatest!   I will keep the referrals coming.”  ~Trasie W. of Buckley

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“Rhonda was very responsive….Thanks for making this “chore” so easy & fast.  We are completely satisfied.”  ~Terry & Sheila G. of Federal Way

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“We chose Mortgage Master because of Rhonda Witt’s reputation.  Her processor was very professional and friendly, too!”  ~Denise & John C.
“We appreciate the ease of paperwork and the professional way that everything was done.”                ~Denise & John C. of Des Moines (returning clients)

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“I’m going to refer everyone I can to Rhonda because of the outstanding service we received.  I was impressed with everyone at Mortgage Master!”  ~Dawna & Dirk H. of Black Diamond

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“It has been 3.5 weeks now that I have been in my house…it feels like home!  Thank you for all that you have done to help make my dreams come true!”   ~Joe L. of Auburn (has since returned to refi)